The challenge
Running a lean, high-margin delivery organisation meant quality and governance had to scale without a growing army of managers watching every project by hand.
The approach
- Architected a multi-agent system grounded in project context with RAG
- Automated monitoring of 100+ delivery KPIs across every active project
- Wired findings into Jira by severity with automatic escalation and executive reporting
The outcome
- Institutionalised quality and observability across the delivery org
- Enabled lean, high-margin operations without sacrificing governance
- Turned AI governance from a slogan into a running system